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Help Center / PO for Shopify order

Fulfilled items removed in PO form


When the app generates a purchase order form for a Shopify order, it automatically removes the line items with a fulfillable quantity of 0.

First, let’s take a look at the difference between quantity and fulfillable quantity.

Shopify order

In the screenshot above, there is a partially fulfilled Shopify order.

The fulfillable quantity for this order is highlighted in the red square, representing the unfulfilled items:

  • iPhone 14 Deep Purple: 79
  • iPhone 14 Gold: 84

The quantity for this order represents the original total quantity, calculated as the sum of the quantities in the red and blue squares.

  • iPhone 14 Deep Purple: 79 (red square) + 20 (blue square) = 99
  • iPhone 14 Gold: 84 (red square) + 15 (blue square) = 99

If you’ve fulfilled a Shopify order and then try to create a purchase order, the app will remove all the line items. You’ll need to click Restore all on the banner to recover them.

PO form

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Dan
Written by Dan
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